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Are
you still located at the airport?
We have been at the airport for the past 6 years and will be until November
30th, 2007. After this date we are moving to our new office located 2 minutes
away from the airport, behind the Sabana Blanco Station. Of the 26 car rentals
located at the airport only 10 will remain. The other car rentals including us
decided to move away from the airport mainly because of the Airport fee and
airport taxes the airport authotiry is going to impose on the car rentals.
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When we arrive at the airport what should we do?
There will be an employee of Royal Car Rental waiting outside the arrival hall
to pick our clients up and help them to the shuttle bus. He will be carrying a
sign from Royal car Rental. back to
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Why should we fill in the reservation form as accurate as possible?
We will fill in the contract ahead of time to make the process as fast as
possible. So the more accurate the reservation form is filled, the faster the
rental process will go.
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If any flight is delayed how will we reach you?
We will be waiting at the airport for any delayed flights until 9:30 pm. After
that time you can take a cab to your hotel and give us a call the next day and
we will deliver the car to you to your hotel.
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What other transfer options do we have to reach your office?
You can meet with our employee outside the arrival hall and take the shuttle
bus, or you can take a cab to our office and we will pay for the cab fare. Also
if you are with a lot of people and/or luggage only the driver can go then to
the office and within 10 minutes he/she should be back at the airport to pick up
the rest of the people.
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How is the procedure to return the vehicle?
You can return the vehicle to our airport office and we will shuttle you to the
airport or you can let us know what time you will be at the airport and one of
our employee will meet you outside the departure hall. The Numbers to call are
593-8785 or 593-8795.
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What comes included in the rental?
Third party insurance (liability insurance) is included in the rental
Free road map and free mileage
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Why does Royal Car Rental give so many discounts?
Because of the growth of Royal Car Rental, thanks to our repeat guests that keep
coming back to us we can offer these special discounts. Royal Car Rental is
known for giving great deals to repeat and new customers and the best service
possible.
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What is the procedure in renting a vehicle?
To rent a vehicle you need a major credit card and are at least 23 years of age.
For Exclusive vehicle you need to be at least 28 years of age. The credit card
is used only as a deposit for the vehicle, but at the end of the rental you
decide if you would like to pay cash or leave the charges on the credit card.
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What other services does Royal Car rental gives?
Royal Car Rental does not charge you for additional hours (up to 5 hours)
No additional charge for 1 extra driver, free delivery and pick up from the
hotels, free cell phone with a rental of 5 days or more, free baby seat and
booster seat.
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Are the prices on the website already discounted?
No. We still have to deduct what ever special we are running at that moment.
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