Aruba Royal Car Rental's goal is to provide you with the best service and most reliable cars for the lowest price possible. Our quality control standards are high. Our staff and technicians are one of the best in our line of business. Your satisfaction is our primer concern.

We advice you to make a direct reservation, if doing this true the hotel please be aware of the extra reservation costs (commissions) you’ll have to pay.

VisitAruba card holders receive an extra 1% discount.

FAQ [Frequently Asked Questions]

• Where are your offices located and what is your open hours?

• Are you still located at the airport?

• When we arrive at the airport what should we do?

• Why should we fill in the reservation form as accurate as possible?

• If any flight is delayed how will we reach you?

• What other transfer options do we have to reach your office?

• How is the procedure to return the vehicle?

• What comes included in the rental?

• Why does Royal Car Rental give so many discounts?

• What is the procedure in renting a vehicle?

• What other services does Royal Car rental provide?

• Are the prices on the website already discounted?

• When we arrive at the airport what should we do?

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Are you still located at the airport?
WWe have been at the airport for 6 years and we moved on November 30th, 2007. We moved to our new office located 2 minutes away from the airport, behind the Sabana Blanco Gas Station. Of the 26 car rentals located at the airport only 10 remains. The other car rentals including us decided to move away from the airport mainly because of the Airport fee and airport taxes the airport authority has impose on the car rentals.

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When we arrive at the airport what should we do?
There will be an employee of Royal Car Rental waiting outside the arrival hall to pick our clients up and help them to the shuttle bus. He will be carrying a sign from Royal car Rental.

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Why should we fill in the reservation form as accurate as possible?
We will fill in the contract ahead of time to make the process as fast as possible. So the more accurate the reservation form is filled, the faster the rental process will go.
 

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If any flight is delayed how will we reach you?
We will be waiting at the airport for any delayed flights until 9:30 pm. After that time you can take a cab to your hotel and give us a call the next day and we will deliver the car to you to your hotel.
 

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What other transfer options do we have to reach your office?
You can meet with our employee outside the arrival hall and take the shuttle bus, or you can take a cab to our office and we will pay for the cab fare. Also if you are with a lot of people and/or luggage only the driver can go then to the office and within 10 minutes he/she should be back at the airport to pick up the rest of the people.

 

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How is the procedure to return the vehicle?
You can return the vehicle to our airport office and we will shuttle you back to the airport.
 

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What comes included in the rental?
Third party insurance (liability insurance) is included in the rental
Free road map and free mileage

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Why does Royal Car Rental give so many discounts?
Because of the growth of Royal Car Rental, thanks to our repeat guests that keep coming back to us we can offer these special discounts. Royal Car Rental is known for giving great deals to repeat and new customers and the best service possible.
 

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What is the procedure in renting a vehicle?
To rent a vehicle you need a major credit card and is at least 23 years of age. The credit card is used only as a deposit for the vehicle, but at the end of the rental you decide if you would like to pay cash or leave the charges on the credit card. We do take an authorization on the credit card of between US$ 500,- and US$ 1000,- depending on the type of vehicle you are renting and the length of the rental

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What other services does Royal Car rental provide?
Royal Car Rental does not charge you for additional hours (up to 5 hours)
No additional charge for 1 extra driver, free delivery and pick up from the hotels. Baby seats and booster seats available for US$ 5 a day or US$ 20,- a week.
 

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Are the prices on the website already discounted?
No. We still have to deduct what ever special we are running at that moment.

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When we arrive at the airport what should we do?
Our representative will meet you in the arrival hall at the airport with a sign with your name on it and will then shuttle you to our office located 2 minutes away from the airport.

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